Privacy Policy
Last updated: June 22, 2026
The Compound ("The Compound," "we," "us," or "our") operates the website thecompoundgym.com (the "Site") and provides private personal training and related fitness services in Woodland Hills, California. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights you have, including your rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
1. Information We Collect
We collect the following categories of personal information:
- Contact & identifiers: name, email address, phone number, and mailing address.
- Membership & billing information: membership details and payment information (card payments are processed by our third-party payment processor; we do not store full card numbers).
- Health & fitness information: information you provide for training and safety, such as fitness goals, activity levels, injuries, and relevant health history, and emergency contacts. Some of this may be considered "sensitive personal information" under California law.
- Images: photos or videos you provide or that are taken at our facility with your permission (for example, progress or transformation photos).
- Communications: messages, inquiries, and reviews you send to us.
- Website & device data: collected automatically via cookies and similar technologies — IP address, browser and device type, pages viewed, referring URLs, and general location. See "Cookies & Tracking Technologies" below.
2. How We Use Your Information
- To provide, schedule, and manage personal training, memberships, and services.
- To process payments and maintain membership records.
- To respond to inquiries and provide customer support.
- To personalize and improve training programs and our Site.
- To send service updates and, where permitted, marketing communications (you may opt out anytime).
- To maintain the security of our Site and facility and to comply with legal obligations.
3. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies for essential functionality, analytics, and advertising. Some are placed by third parties (for example, Google Analytics and social-media or advertising pixels). You can manage your preferences through our cookie-consent banner and your browser settings. We honor recognized opt-out preference signals, including Global Privacy Control (GPC).
4. How We Share Your Information
We do not sell your personal information for money. We may disclose information to:
- Service providers who perform services for us (payment processing, scheduling, email, hosting, and website analytics), under contracts that limit their use of your information.
- Advertising & analytics partners. Our use of cookies and pixels may involve "sharing" your information for cross-context behavioral advertising as defined under the CCPA. You can opt out — see "Your California Privacy Rights" below.
- Legal & safety purposes, when required by law or to protect rights, safety, and property.
- Business transfers, in connection with a merger, acquisition, or sale of assets.
5. Your California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
- Know / Access the personal information we have collected about you.
- Delete personal information we collected from you, subject to exceptions.
- Correct inaccurate personal information.
- Opt out of the "sale" or "sharing" of your personal information.
- Limit the use of your sensitive personal information.
- Non-discrimination for exercising any of these rights.
Do Not Sell or Share My Personal Information: To opt out of the sharing of your information for cross-context advertising, adjust your choices in our cookie-consent banner, enable Global Privacy Control in your browser, or contact us at fbp@thecompoundgym.com.
To exercise any right, email fbp@thecompoundgym.com or call (818) 742-8762. We will verify your request and respond within the timeframes required by law. You may use an authorized agent to submit a request on your behalf.
6. Data Retention
We retain personal information for as long as needed to provide our services, maintain membership and financial records, and comply with our legal obligations, after which it is deleted or de-identified.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Site and services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us and we will delete it.
9. Third-Party Links
Our Site may link to third-party websites and social media. We are not responsible for their privacy practices, and we encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted, and we will update the "Last updated" date above.
11. Contact Us
The Compound
20662 Ventura Blvd, Woodland Hills, CA 91364
Email: fbp@thecompoundgym.com
Phone: (818) 742-8762